How To Manage Large Crowds For Small Retailers


No matter what size your retail location is, you may find yourself facing a crowd at some point or another.

Whether you are located in a place that “celebrates” Black Friday, or you have a seasonal or holiday-related sales event that is driving business your way, having a good crowd management plan in place keeps you, your employees, and your customers safe. Continue reading

5 Retail Mistakes You NEVER Want to Make


When you have a retail store, you certainly want to make sure that you are doing everything you can to make sure the business is a success.

However, the retail world tends to be fraught with mistakes, and you might be making some of them. Continue reading

3 Ways To Improve Your Staff’s Listening Skills


Anyone in business today needs to know just how important it is to have staff that listens.

Not only do you want the staff to listen to you and the managers so they know what they are doing, but you also want to make sure they are listening to what the customers have to say. Continue reading

What Do Shoppers Value When They Walk into Your Store?


If you want to make your customers happier and more comfortable, and you hope to increase sales, it helps to think like your customer when you look at your store and what it offers.

You need to get a better idea of what customers value when they walk into your store, and other stores for that matter. Continue reading

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